Winline · Oct 2023 — Mar 2024

Connecting payment processing and reconciliation

Tokenisation, deposit and withdrawal balancing, a dedicated payment service and automated reconciliation at Winline.

TokenisationPayment routingPSP reconciliationDevOps / QABusiness analysis

Problem

Improve payment processing and partner settlements while connecting provider records to the internal operational workflow.

Constraints

Changes depended on business stakeholders, payment providers and DevOps, frontend, backend, QA and analytics teams.

My role

As Special Projects Manager, I coordinated business requirements, analytical decomposition, development planning and release communication.

Decision

Move payment functionality into a dedicated internal service and combine tokenisation, balancing and automated provider reconciliation.

How the work connects

Select a stage to explore the work.

01Request

Business requests were formalised with analysts before entering development.

02Processing

Tokenisation and balancing mechanisms supported payment processing and partner settlements.

03Ledger

Payment functionality moved into a dedicated internal service.

04Reconcile

Automated comparison of provider records supported discrepancy investigation.

PSPpayment infrastructure & reconciliation

Result

Delivered payment mechanisms that reduced commission costs and improved settlement processes, alongside a reconciliation tool and a more resilient service structure.